Rules & Policies

We pride ourselves in only selling high quality products.

 

If there is a fault with any of our products please contact us immediately and we will exchange it or give you your money back.

 

You are entitled to return goods and ask for a refund, exchange or repair if the goods you purchased:

  • Have a fault that you could not have known about at the time of purchase;
  • Are not the same as the description provided by the salesperson or advertisement;
  • Do not match the sample you were shown at the time of purchase; and/or
  • Do not do the job as you were led to believe.

 

You are not entitled to a refund if you:

  • Simply change your mind or no longer want the goods;
  • Realise you can't afford the goods;
  • Found the same item at a cheaper price elsewhere;
  • Chose the wrong size or colour;
  • Knew about the particular fault prior to purchase; and/or
  • Were responsible for causing the fault.